This is where you add value. Make sure there’s the right balance and that your customers really value what you are offering.

Whether opting for cost leadership or a fully differentiated service, a market driven business has all of its focus on meeting customer needs. The following programmes show some of the ways Gradient can help drive out inefficiency and build in customer delight.

PROGRAMME TITLE CONTENT DELIVERABLE TYPICAL AUDIENCE
Sales and Operations Planning A thorough review of all supply chain elements and how to improve them An optimised S&OP process All operational managers
Market Driven Management Analysis, planning and implementation of market driven strategies in order to accelerate sales and profit growth How operate as a market driven business by selecting the most attractive market segments. All operational managers
Managing Innovation Structuring your innovation process to deliver profitable new products A qualitative and quantitative stage gate process Sales and technical teams
Competitive Intelligence What are your competitors doing? Without fresh CI data, you could be missing a threat to your business.