by David Cottrell | 20 Sep 2016 | News
39% of all American workers (about 41 million people) do not receive paid sick leave. This means people turn up for work and infect their colleagues when illness strikes. It’s even worse when they infect the customers. At fast-food restaurant, Chipotle, workers...
by David Cottrell | 22 Aug 2016 | Customer Satisfaction, News
Loyalty schemes are commonplace in everyday life. It’s quite nice to cash in nectar points for a free trolley of shopping or take a free coffee in Costa But these loyalty schemes are just adept at capturing past purchases and then tailoring new offers. Smart...
by David Cottrell | 18 Jul 2016 | Leadership, News
The UK’s New Boss, Theresa May sent a clear message with her new Cabinet. Out with the public school posh boys and in with good state educated, working class stock (apart from Boris but he’ll be out of the country most of the time). Our ‘new...
by David Cottrell | 11 Jul 2016 | Leadership, News
Does your boss sit impassively as you present new ideas or report on your work? Instead they might bounce around the room with excitement. What do you prefer or need from a boss? Andy Murray held aloft the Wimbledon tennis trophy for the second time yesterday. Since...
by David Cottrell | 7 Jul 2016 | News
Brexit: After the UK voted to leave the EU, the country faces the prospect of having to establish new trade relationships – both with the remaining 27 EU members and other countries around the world. As a member of the EU, the UK has been included in trade deals...
by David Cottrell | 5 Jul 2016 | News
Will the Bank of England be cutting interests rates to 0%? One of London’s biggest government bond investors has predicted that base rates will be cut to an unprecedented 0% by the end of summer. The prediction is also that stimulative money-printing cannot be...
by David Cottrell | 28 Jun 2016 | News
The UK has to build new alliances now the process of leaving the EU is underway. Instead of getting bogged down in negotiations with the EU, lets get trade deals with Japan and the USA done and dusted. What about new partnerships? Together with Canada and Australia...
by David Cottrell | 23 Jun 2016 | LAUS, News
The LAUS way of working At LAUS You Talk. We Listen. Our Specialists will then Advise you on what needs to be done (and, importantly, what doesn’t). Our focus is in solving your issues in a timely and cost effective manner By now we will have a joint Understanding of...
by David Cottrell | 21 Jun 2016 | Leadership, News
The England Manager has since resigned after the ignominious defeat to Iceland. The European Football Championship is in full swing in France. The England Manager, Roy Hodgson, has an annual salary of £3.2 million, making him the highest paid manager in the...
by David Cottrell | 15 Jun 2016 | News
Brexit: Britain’s exit from Brussels Free movement of people is a fundamental principle of the European Union single market. It is the non-negotiable right of any EU citizen to seek work in any other country in the EU. If we want to stay in the EU we have to...
by David Cottrell | 18 May 2016 | News
Driverless Cars are being investigated because of concerns over the risks to passengers by the magnetic fields generated by the vehicles. The United Nations has a task force looking at the levels of electromagnetic radiation levels in these new cars. These new...
by David Cottrell | 18 May 2016 | News
A security breach of someone’s email account takes sophisticated software, powerful hardware and team of hackers, right? Actually no, just offer them chocolate. Recent research has shown that almost 50% of strangers will reveal their passwords if given a...